We are able to present even complex technical topics in a simple and understandable way. Our goal is for you to always understand our solutions, and for every case, we have prepared an IT glossary.
In an IT environment, a service refers to the provision of specific IT functionality such as cloud hosting, server management, technical support or software solutions. IT services can be provided by in-house teams or by external suppliers through outsourcing. Quality of service is often measured by SLA (Service Level Agreement), which defines availability and performance parameters.